Delivery charges

• Orders under £20 - £2.99 postage fee
• Orders £20 and over - FREE*
• Click & Collect - FREE**
• Express Delivery - £5.99

When will my order arrive?

• We aim to dispatch orders within 24 hours* 
• Standard delivery is a Royal Mail Tracked 48® service and usually arrives within 2-5 working days, including Saturdays. 
• Express delivery is either a Royal Mail Tracked 24® or DPD service, for delivery within two working days (if ordered by 2pm, Monday to Friday - excluding public holidays).
• We’ll aim to dispatch pre-orders so that you receive them on the release date.

Will you tell me when my order is on its way?

• We’ll send you a dispatch email when your items are on their way, but you can also check the status of your order in your account.
• We don’t always ship everything together so check your dispatch email for more details - we’ll send you a dispatch email per parcel.
• If your order contains items that are out of stock, we’ll ship the in-stock items as soon as we can and will dispatch the out-of-stock items as soon as we’ve received more stock.

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Returns

• We're happy to accept returns for unwanted items provided that they're returned within 14 days of receipt; unopened, unused and in perfect condition.
• Some exclusions apply, please visit the Returns section of our Help Centre for more details.